Privacy Policy

At Powerball, protecting your personal information is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and share your data in accordance with the Australian Privacy Act 1988 (Cth), and how we work to keep your details secure and confidential.

1. Information We Collect

When you engage with our platform, we may gather a variety of personal details, including but not limited to:

• Full name
• Email address
• Mobile number
• Date of birth (for age verification)
• Residential or billing address
• Payment details and transaction records
• IP address, browser type, and device data
• Login activity and account settings
• Website interaction data (e.g., page visits, time on site, clicks)

2. Methods of Collection

We obtain personal information through several channels, including:

• Online registration and account setup forms
• Purchase transactions and gameplay participation
• Customer support enquiries or contact forms
• Automated tracking tools like cookies and analytics software

3. Purpose of Data Collection

Your data is used to provide and improve our services. Specifically, we use it to:

• Set up and maintain user accounts
• Process payments and handle winnings
• Send relevant communications, promotions, and notifications
• Meet legal obligations, including age verification
• Enhance site functionality and customer experience
• Identify and prevent fraudulent or suspicious activities

4. When We Share Information

We never sell your personal data. However, in limited situations, we may disclose information to third parties such as:

• Payment processors and financial institutions
• Technical service providers for site maintenance
• Government agencies or legal authorities, if legally obligated
• Email delivery platforms for sending updates and newsletters

5. Cookies and Tracking Tools

We use cookies and related technologies to personalise your experience, analyse site performance, and bolster security. Cookies help us remember your preferences and understand how users interact with the site. You can manage these settings in your browser. Learn more in our Cookie Policy.

6. Security and Data Storage

We utilise encryption, secure servers, and firewalls to protect your data. Your information is stored only as long as needed to fulfil the purposes outlined in this policy or comply with legal obligations.

7. Overseas Data Transfers

Some personal data may be processed or stored outside of Australia by global service providers. We ensure any international transfers are done in compliance with Australian privacy requirements.

8. Your Rights Under Australian Law

Under the Australian Privacy Principles, you have the right to:

• Access your personal data held by us
• Request corrections to inaccurate or outdated information
• Opt out of receiving promotional messages
• Request deletion of your data, subject to legal and operational needs
• Lodge a complaint if you believe your privacy has been violated

9. Age Limitations

Powerball is strictly intended for users aged 18 years and over. We do not knowingly collect information from individuals under this age.

10. Updates to This Policy

This Privacy Policy may be revised periodically. Major updates will be announced on our website. Continued use of our platform signifies your agreement with any changes.

11. Contact Information

If you have questions about how we handle your information or wish to exercise any of your privacy rights, please contact us at: info@winbigaussie.com.